Privacy & Cookies

Good Seasons Hotel Den Bosch, located in Den Bosch at Kerkstraat 56, hereinafter referred to as “Good Seaons Hotel”, considers the privacy of its guests, relations, suppliers and visitors to this website to be very important and therefore respects them and their privacy. This also means that Good Seasons Hotel processes your (personal) data in accordance with the General Data Protection Regulation (GDPR); securely, successfully, transparently and only in connection with statutory provisions or for the purpose for which you wish.

This section of the Privacy Statement of Good Seasons Hotel relates to guests, relations, suppliers and visitors of Good Seasons Hotel.

Data that can be traced back to a person will not be registered, other than as agreed in this Privacy Statement.

The GDPR is a regulation that indicates how companies and their employees, and business relations, etc. must handle (personal) data of others so that these data cannot simply become publicly available. That GDPR regulation also mentions the retention period and the fine that can be imposed if companies have not handled those (personal) data properly. It is also necessary to state the legal basis for which your data are used and what rights you have in this regard. For further explanation of the GDPR regulation, we refer you to the Ministry of Justice and Security https://www.rijksoverheid.nl/ministeries/ministerie-van-justitie-en-veiligheid  and/or the Dutch Data Protection Authority https://autoriteitpersoonsgegevens.nl/ where you can find more information about the GDPR.

In order to guarantee security, you can therefore only send us a message regarding GDPR and Privacy via our website. By sending the data in that way, a degree of security is successfully guaranteed for you.

The (personal) data sent by you to us are only used for the purpose for which you want them to be used or to comply with statutory provisions, namely;

Guests, suppliers, relations and website visitors

being able to contact you and know with whom we have the pleasure of dealing or to make a booking. Nothing more, nothing less, transparent and clear.

If we are going to process your data for a purpose other than the one mentioned above, we will ask you for written consent before we do so.

Based on the data sent via our email address, info@goodseasons.nl, you may expect from us that you will not receive advertising, spam or otherwise. The message sent is encrypted as soon as it has been received.

Article 1.    - Website visit

If you visit this website, your visit data will be recorded in a general sense. This means that the IP address of your computer, a possible username, the time of the request and data that your browser sends along as a visitor are registered and used for statistical analyses of your visit and clicking behavior on this website (see also our Cookie statement)

This is used, among other things, to optimize the operation of our website. Good Seaons Hotel tries to anonymize these data as much as possible and they are not provided to third parties.

We respect the privacy of our visitors, our guests and our other relations at all times. We ensure that the personal information you provide to us is treated very confidentially. Processing of your data always takes place in compliance with the General Data Protection Regulation (GDPR)

Article 2.    - Purposes

The personal data that are processed by us for the services that we provide or will provide to you, as a guest or future guest, and the management of those data arising from this, are used by us only professionally to contact you, to prepare a booking or to comply with the implementation of the law. Even if you are only a visitor, we treat those data as you may expect, taking the GDPR into account.

The data that you enter on our website, or via an email that you send to us, are only handled according to the nature of the message and/or the content of your email. These are not kept longer than necessary for the full response to and handling thereof.

We load the messages into our website, www.citycentrehoteldenbosch.com. We store and use only the data entered by you exclusively for the booking/service that you request. We do not share the data provided by you with third parties. See also the privacy policy of www.hospecs.com.

Article 3. – Google analytics

How you use our website is tracked by Google Analytics. As a result, for example, your IP address (the address of your computer) is stored and transferred to Google in the USA. In this way, it is tracked how our website is used, from which advertisers in turn obtain their information and can provide it to third parties. Good Sesons Hotel has no influence on this and we have also not given permission for this. If you would like to know and/or read more about this, we recommend that you read Google's privacy policy and the privacy policy of Google Analytics.

Article 4. – Facebook, Twitter and Google+

Good Seasons Hotel uses Facebook, Twitter and Google+. We advise you to read the Privacy Statement of the relevant sites.

Article 5. – Websites

The websites to which we refer on our website have been selected with great care, but Good Seasons Hotel cannot bear responsibility for the handling of your (personal) data by and via those websites or organizations. In that case, we advise you to read the relevant Privacy Statements of those websites.

Article 6. - Handling of personal data and confidentiality

Any employees of Good Seasons Hotel or those appointed for or by Good Seasons Hotel who have access to and/or use your (personal) data have signed a confidentiality statement to which they must adhere. Good Seasons Hotel makes every effort to take appropriate organizational and technical measures to secure your data against unlawful processing and/or loss.

Good Seasons Hotel uses a number of software packages. Data of our guests are stored and processed in these. Good Seasons Hotel has concluded an agreement with the relevant suppliers of those software packages whereby your data are also secured and are in accordance with the GDPR. The employees of those suppliers have each also signed a confidentiality statement with regard to viewing and/or processing your data. These suppliers also comply with the statutory retention periods.

Good Seasons Hotel must, in order to achieve the purposes mentioned under “General article 2”, in a number of cases retain your data for government institutions (Tax and Customs Administration, Inspectorates, Dutch Data Protection Authority, etc.) external accountant.

Article 7. – Viewing, correcting and/or deleting data

Anyone who has a relationship with Good Seasons Hotel can submit a written request to view your (personal) data. If those data are not correct, you can request us in writing to have them deleted or adjusted. In that case, we will adjust or delete your data immediately. We cannot comply with your request if those data are necessary for the performance of our work in accordance with statutory regulations and obligations (see also our Cookie Statement)

Article 8. – Retention period

Good Seasons Hotel does not retain the (personal) data longer than necessary and fully in accordance with the legally determined period.

Article 9. - Amendment to Privacy Statement

Good Seasons Hotel reserves the right to amend this Privacy Statement. Any amendment will be announced via www.citycentrehoteldenbosch.com.

This Privacy Statement was last amended on September 5, 2019

1. The use of cookies

www.citycentrehoteldenbosch.com uses cookies. A cookie is a simple small file that is sent along with pages of this website and/or Flash applications and is stored by your browser on the hard drive of your computer, mobile phone, smartwatch or tablet. They also remain there and if you refuse them, the website will not work or will not work well enough. You can set your browser in such a way that cookies are blocked. But then your internet will undoubtedly not work or work much less well. By accepting cookies, stored information can be sent back to our servers on a subsequent visit and the website works optimally.

The use of cookies is therefore of great importance for the proper functioning of our website, but cookies whose effect you do not immediately see are also very important. Thanks to the (anonymous) input from visitors, we can improve the use of the website and make it more user-friendly.

We keep it as transparent as possible for you and we do this by indicating how our site is secured and how we handle data that you send via our website such as email address, booking details of our guests, etc.

We therefore use cookies for various reasons.

2. Consent for the use of cookies

Your consent is required for the use of certain cookies. We do this by means of a so-called cookie banner.

3. The types of cookies used and their objectives

We use the following types of cookies:

Functional, necessary cookies: Some cookies are functional and business-related so that we can make the website function better and make it more user-friendly for the visitor. For example: we store your login details or guest information. If your browser does not accept cookies from us, you cannot use our website. In any case, the website will then work much less well.

We handle the data collected from you extremely carefully and securely. We do not pass them on to third parties. We encrypt them, they receive a secret code so that misuse of those data is limited to a minimum. We cannot secure them completely, up to 100%. No hotel, restaurant or organization in the world can do that. Unfortunately, there are always people who abuse this and know how to find a way to “break in” Again, we do everything we can to secure it as well as possible.

Analytical cookies: these ensure that every time you visit a website, an anonymous cookie is generated. These cookies know whether you have visited the site before or not. Only on the first visit is a cookie created; on subsequent visits the already existing cookie is used. This cookie serves solely for statistical purposes.

This concerns information about the use of our website. The following data can be collected with this:

• the number of unique visitors
• how often users visit the site
• which pages users view
• how long users view a particular page
• on which page visitors leave the site                                                                                                                          

Own Tracking cookies: this allows us to know that, in addition to our website, you have also been on the relevant other website(s) in our network. The profile built up as a result is not linked to your name, address, email address and the like, but serves only to tailor advertisements to your profile, so that they are as relevant to you as possible. We ask for your consent for these cookies. Without your consent, these cookies will therefore not be placed.

Social media related cookies: with these, social media such as Facebook, Google+, Twitter, Linkedin, YouTube, etc. register which articles and pages you share via their social media sharing buttons. They may also contain tracking cookies that follow your browsing behavior on the web.

4. Your rights regarding your data

You have the right to access, rectification, restriction and deletion of your (personal) data. In addition, you have the right to object to the processing of personal data and the right to data portability. You can exercise these rights by sending us an email via info@citycentrehoteldenbosch.nl

To prevent misuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, we ask you to send a copy of the cookie in question. You can find this in the settings of your browser.

5. Blocking and deleting cookies

You can easily block and delete cookies yourself at any time via your internet browser. You can also set your internet browser in such a way that you receive a message when a cookie is placed. You can also indicate that certain cookies may not be placed. For this option, consult the help function of your browser. If you delete the cookies in your browser, this may have consequences for the pleasant use of this website.
Some tracking cookies are placed by third parties who, among other things, show you advertisements via our website. You can delete these cookies centrally via www.youronlinechoices.eu.

However, be aware that if you do not want cookies, we can no longer guarantee that our website will work completely properly. It may be that some functions of the site are lost or even that you can no longer visit the website at all. In addition, refusing cookies does not mean that you will no longer see any advertisements at all. The advertisements are then simply no longer tailored to your interests and can therefore be repeated more often.

How you can adjust your settings differs per browser. If necessary, consult the help function of your browser, or click on one of the icons below to go directly to the manual for your browser.

Deleting cookies in Chrome:
Click on the icon with 3 lines at the top right. Click on ‘Settings’ > ‘History’ > clear ‘Browsing data’. In any case, make sure that ‘Delete cookies and other site and plug-in data’ is checked. You can also indicate how old the Cookies should be. Choose 'Everything' here.

Deleting cookies in Firefox:
Click on the icon with 3 lines at the top right. Go to ‘Options’ > ‘Privacy’. Click on ‘Clear your recent history’. Under ‘Details’ you can indicate exactly what you want to delete. In any case, check ‘Cookies’. You can also indicate how old the Cookies should be. Choose 'Everything' here.

Deleting cookies in Safari:
Click at the top left in the menu bar on ‘Safari’ > ‘Preferences’. At the top of the window, choose the ‘Privacy’ tab. Then click on ‘Remove all Website Data’."
Deleting cookies in Internet Explorer:
Click on the gear icon at the top right. Go to the menu ‘Safety’ > ‘Delete browsing history’. Now you can indicate exactly what you want to delete. In any case, check ‘Cookies and website data’. Click ‘Delete’ at the bottom of the window.

6. New developments and unforeseen cookies

The texts of our website may be adjusted at any time due to ongoing developments. This also applies to our cookie statement. Therefore, review this statement regularly to stay informed of any changes.

In blog articles, use may be made of content that is hosted on other sites and made available on www.citycentrehoteldenbosch.com by means of certain codes (embedded content). Think, for example, of YouTube videos. These codes often use cookies. However, we have no control over what these third parties do with their cookies.
It may also occur that cookies are placed via our websites by others, of which we ourselves are not always aware. Do you encounter unforeseen cookies on our website that you cannot find in our overview? Let us know viainfo@citycentrehoteldenbosch.nl You can also contact the third party directly and ask which cookies they placed, what the reason for this is, what the lifespan of the cookie is and in what way they have guaranteed your privacy.

7. Final remarks

With whom do we share the personal data? 
We may provide the personal data to our employees, for example to book your registration for reservation(s). City Centre Hotel Den Bosch will not provide the personal data to third parties without your prior consent, except in the cases mentioned here in this statement.

How long do we retain the personal data? 
City Centre Hotel Den Bosch applies the legally established retention period for personal data. City Centre Hotel Den Bosch also retains the data of guests in connection with the fiscal retention obligation.
For the administration that is necessary for the audit of national taxes and corporate administration obligation.

Processing personal data of business relations
The personal data of business relations include the contact details of clients, suppliers, referees and any other body with which we maintain a business relationship.
City Centre Hotel Den Bosch collects and uses the personal data of business relations to provide information about our services, to maintain a business relationship or to conclude and maintain agreements.

Protection of personal data
We will process the personal data in a proper and careful manner, and in accordance with the law.

Responsibility City Centre Hotel Den Bosch 
This statement only relates to the (personal) data obtained via our website. Our website may also contain references to websites of third parties. We accept no responsibility or liability whatsoever for (the operation and/or content of) websites and services of third parties.

Adjusting or deleting personal data
We offer all our website visitors, employees, suppliers and guests the opportunity to view, change or delete all personal information provided to us. We will delete the information if and to the extent that it is legally permitted to do so. If you want to adjust personal data or have yourself removed from our files, you can contact us. For questions or complaints about the protection of personal data, you can contact us via info@citycentrehoteldenbosch.nl We will always respond within the period of 4 weeks.

Right to object
If you receive direct marketing messages from us, you have the right to ask us to no longer use your data for this purpose. This is called the right to object. We will always respond to your request within 4 weeks. You can submit your request via info@citycentrehoteldenbosch.nl

Right of access
We offer everyone the opportunity to access their personal data. This means that you can ask us whether we have recorded personal data about you and, if so, which. You must always be able to demonstrate that they are your data before we can grant you access to them. If you have a request for access, you can email info@citycentrehoteldenbosch.nl We will always answer your request within the period of 4 weeks.

Complaint about use of personal data
Do you have a complaint about the use of your personal data? Then you can object to this via info@citycentrehoteldenbosch.nlYour objection will always be handled within the period of 4 weeks.

Changes to cookie statement 
City Centre Hotel Den Bosch reserves the right to make changes or additions to the cookie statement. The most current statements can be viewed on our website at all times. This version of the cookie statement was drawn up in May 2018.

We will have to adjust this statement from time to time, for example when we adjust our website or the rules regarding cookies change. You can always consult this web page for the latest version. If you have any questions and/or comments, please contact info@citycentrehoteldenbosch.nl

September 5, 2019